Privacy Policy

At Suvrano, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or place an order with us.

By using our website, you agree to the practices described below.

Information We Collect

When you interact with Suvrano, we may collect certain personal information including:

  • Full name
  • Phone number
  • Email address
  • Shipping and billing address
  • Payment and transaction details
  • Order history
  • Device and browsing information

This information helps us provide a smooth and secure shopping experience.

How Your Information Is Used

Your information may be used for purposes such as:

  • Processing and delivering orders
  • Sending order confirmations and shipping updates
  • Responding to customer support requests
  • Improving our website, products, and services
  • Preventing fraudulent transactions
  • Sharing promotional communication

if you choose to receive it We only collect information that is necessary for operating and improving our services.

Payment Processing

All online payments are handled through secure third-party payment providers that follow industry-standard security practices.

Suvrano does not store debit card, credit card, or banking details on its servers.

Sharing of Information

We do not sell, trade, or rent your personal information to outside parties.

Your data may be shared only with trusted service providers involved in operating our business, such as:

  • Shipping and logistics partners
  • Payment service providers
  • Technology and analytics platforms

These partners are required to handle your information responsibly and securely.

Cookies & Website Analytics

Our website may use cookies and similar technologies to:

  • Improve website performance
  • Remember user preferences
  • Analyze website traffic and browsing behaviour

You can choose to disable cookies through your browser settings if preferred.

Data Security

We maintain appropriate technical and organizational safeguards to protect your personal information against unauthorized access, misuse, loss, or disclosure.

While we work hard to protect your information, no online platform can guarantee absolute security.

Retention of Information

Personal information is retained only for as long as necessary to:

  • Complete your purchases
  • Provide customer assistance
  • Meet legal, tax, or regulatory obligations

After this period, information may be securely removed from our systems.

Your Rights

You may contact us at any time to:

  • Access the information we hold about you
  • Request corrections to inaccurate information
  • Ask for deletion of your personal data
  • Withdraw consent for marketing communication

Promotional Communication

If you subscribe to our updates, we may occasionally send you:

  • New collection launches
  • Exclusive offers
  • Brand updates
  • Event announcements

You may unsubscribe from promotional communication at any time.

Changes to This Policy

Suvrano may revise this Privacy Policy periodically to reflect updates in our practices, services, or legal requirements. Any changes will be updated on this page.

Contact Us

For questions related to this Privacy Policy or your personal information, you may contact us at:

Email: contact@suvrano.com